Sunday 17 January 2010

Hidden extras

I do hate hidden extras, don't you? As you know, we've been sorting out our holiday arrangements.

Originally we thought we would sort out the flights direct with the airlines. Great the flight to Nice was just £7.99. You can't complain about that. We progressed on with the booking. As it went on, the price went up & up. So much for airport taxes. So much for bags. So much for a seat etc etc. The price soared to nearer £200. In the end we abandoned the effort & went to the travel agent. There we got a better price as well as less hassle.

Then yesterday I thought I'd book the hotel in Liverpool for the night before the flight. On-line the price was £85.50. I had to phone as there was no place to request a disabled room. Suddenly, because we will be parking for more than 14 nights, that price goes up. I complain. I should look in the small print. Sure enough it says there be may be an extra charge, not will be. So we can't even get the reduced charge for prepaying as we may not even up having to pay.

Why can't people be up front about charges? At the end of the day you know you'll have to pay whatever it is or not take up the service. It certainly makes it a lot easier to compare prices. And it doesn't leave you feeling cheated, disappointed by the deal as it ends up being so much more expensive than you thought.

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