I’m
somewhat bemused. I’ve just had a phone call from the agency we tried to book
our cruise holiday from. Would you believe it, now, nearly a month later, the
cruise has gone down to its original price. I told them it’s too late. We’ve lost
any interest in that cruise company. As far as we are concerned the sudden
increase of £1000 due to the cruise company’s incompetence, was just a scam
& we want nothing to do with such a company. I did, however, assure the
agency that we did not in any way hold them responsible & if we ever feel
the urge to go on a cruise in the future, we wouldn’t hesitate to contact them
then.
As it
happens we have now booked a holiday in Italy for that very time. We are
excited about the idea. We’ve fancied another trip to Lake Garda since we
visited in 2013. It’s a different hotel in a different village at the opposite
end of the lake. It should look quite different in its autumnal colours &
with the grape harvest being brought in.
We’ll
be back just in time for me for my blood-let before my next dose of chemo. Our
new car also should be ready to be collected by then too. Exciting stuff.
Now the
Fox is trying to sort out our EHIC cards (they’ve expired), car hire &
insurance. He’s also trying to revise his Italian. I’m having a go at reading
about the area & deciding on all the things we would like to see & do.
At the weekend we will tackle travel insurance & airport parking. There
suddenly seems a lot to do before we go.
-------------------------------------------
I’ve just tried to
put in a hyperlink to what happened to the cruise idea when I discovered I hadn’t
written about it. I’m surprised.
When the travel agency
tried to book the cabin they were told the room was already booked. They asked
the company to check that it wasn’t in our name as they were holding it in my
name until the day before & it seemed strange that both disabled cabins had
suddenly been taken overnight. This was toward the end of June.
It took over a week for the cruise company’s main
office in Miami to reply. The cabin was ours. However, as it was now July,
their special price offer had elapsed so it would now cost us an extra £510
each.
At that point we
gave up the whole idea of the cruise or ever dealing with that cruise company again.
In these days of computers it shouldn’t take over a week for someone to check
cabin availability. It should be able to be done that day & for the agency
to have be so advised, even if the offices are in different countries. Or else
they should have retained the June price as we had said in June we definitely wanted
to go. Either way, whether it was a scam or their incompetence. It certainly
wasn’t the first class service they promised. They boobed.
No comments:
Post a Comment